Privacy Policy

1. Introduction

Welcome to Fiidmeer ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our business directory service.

By using Fiidmeer, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our Service.

2. Information We Collect

2.1 Personal Information

We collect personal information that you voluntarily provide to us when you:

• Register for an account (name, email, password)
• Submit a business listing (business details, contact information)
• Write a review (name, email, review content)
• Claim a business listing (verification documents, contact details)
• Contact us (email, message content)

2.2 Automatically Collected Information

When you visit our Service, we automatically collect certain information about your device, including:

• IP address
• Browser type and version
• Device type
• Operating system
• Pages visited and time spent on pages
• Referring website
• Click data

2.3 Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our Service and store certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

3. How We Use Your Information

We use the information we collect for the following purposes:

• Account Management: To create and manage your account
• Service Delivery: To provide, maintain, and improve our Service
• Communication: To send you updates, notifications, and marketing communications
• Content Moderation: To review and moderate user-generated content
• Security: To detect, prevent, and address technical issues and fraudulent activity
• Analytics: To understand how users interact with our Service
• Legal Compliance: To comply with legal obligations and protect our rights

4. How We Share Your Information

We may share your information in the following situations:

4.1 Public Information

Information you choose to make public (such as reviews, business listings, and ratings) will be visible to other users and may be indexed by search engines.

4.2 Service Providers

We may share your information with third-party service providers who perform services on our behalf:

• Cloud hosting services (Vercel, Supabase)
• Email delivery services (Resend)
• Analytics providers
• Payment processors (if applicable)

4.3 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., court orders, government agencies).

4.4 Business Transfers

If we are involved in a merger, acquisition, or asset sale, your personal information may be transferred. We will provide notice before your information is transferred.

5. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

• Account information: Retained while your account is active
• Reviews and ratings: Retained indefinitely unless removed by you or our moderators
• Business listings: Retained indefinitely to maintain directory integrity
• Analytics data: Typically retained for 24-36 months

6. Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information
• Restriction: Request restriction of processing of your information
• Data Portability: Request transfer of your data to another service
• Objection: Object to our processing of your information
• Withdraw Consent: Withdraw consent where we rely on it

To exercise these rights, please contact us at hello@fiidmeer.com

7. Data Security

We implement appropriate technical and organizational security measures to protect your personal information, including:

• Encryption of data in transit (HTTPS/TLS)
• Encryption of sensitive data at rest
• Regular security assessments
• Access controls and authentication
• Secure hosting infrastructure

However, no method of transmission over the Internet is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

8. Children's Privacy

Our Service is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

9. International Data Transfers

Your information may be transferred to and maintained on computers located outside of your country where data protection laws may differ. By using our Service, you consent to the transfer of your information to our facilities and third-party service providers.

10. Third-Party Links

Our Service may contain links to third-party websites. We are not responsible for the privacy practices of these websites. We encourage you to read the privacy policies of every website you visit.

11. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

12. Contact Us

If you have any questions about this Privacy Policy, please contact us:

13. Your Consent

By using our Service, you consent to our Privacy Policy and agree to its terms.